Repair Shop: Automotive Service Group, Land Rover Repair, Indianapolis, Indiana, USA

Automotive Service Group (ASG) is an automotive maintenance and repair facility servicing all makes and models and specializing in European vehicles, including Land Rovers. They were founded in 1997 and offer the best warranty in the business that I have ever heard of: 3 years or 36,000 miles.

They have been servicing Land Rover for 12 years and use Blackbox Solutions ROVACOM and Faultmate for their diagnostics.

ASG is accredited by the Better Business Bureau and has been since it opened in the Geist area of Indianapolis.

The company remains accredited because owners and staff work to uphold their reputation in the community. Employees focus on professional service and personal relationships; an ethic that sets ASG apart from an auto repair industry that consistently makes the BBB’s “most complained about” list - ranking #9 in 2001 and 2002.

Some members of the community have responded to ASG’s business ethic by writing thank-you letters, referring it to Angie’s List, and giving it a 98 percent approval rating in an AAA customer satisfaction survey.

ASG is continuously building its reputation by carving a local niche in an increasingly franchise-saturated market. It accomplishes this by combining the training, equipment, expertise and specialization of a customer’s dealership with the convenience, professionalism, and honesty that comes with a family-owned business.

Their services include:

Electrical
Maintenance and tune-up

Diagnostics
Drivability

Transmission
Major Engine

Scheduled Maintenance
Air conditioning

Suspension