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How-To: Repair / Replace a Window Regulator or Window Motor on a 2000 Land Rover Range Rover P38

I had to replace the window regulator on my 2000 Land Rover Range Rover P38.  Here I show you how to do it too, with lots of pictures.  The window would go up, the motor was working, but as it reached the top it would go "clang de dee clang clang clang", or "rat a tat tat" in a disturbing way, or something like that, over and over (-:

Range Rover 2000 door panel cream P38

First, to gain access to the

window regulator, we need to remove the door panel - the entire tan assembly on the inside of the door, as in the picture on the right.

posi-drive screwdriver

 

 

 

 

Note the screws involved are posi-drive screws, not Philips head screws, and you should definitely invest in a couple posi-drive screwdrivers (size 2 and 3 especially) if you are going to do-it-yourself on your Range Rover.  Posi-drive screws rock because they have extra flutes that hold the screw on your screwdriver nicely, but using a Philips screwdriver on them will, well, screw them up.

 

 

 

 

 

Step 1:  Remove the plastic surround that goes around the door latch pull by pulling the latch enough that you can unscrew the one posi-drive screw and slide the plastic to the right so the tabs on the left are not broken:

plastic surround of door latch pull 2000 Range Rover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 2:  Remove 2 posi-drive screws hidden in the holes on the underneath of the Range Rover's interior door pull.  See the 2 holes below marked with my lovely black arrows.

Range Rover interior door pull

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 3:  Remove the small tweeter speaker inset triangle assembly at the corner of the door and window.  It just gently prys off when you pull from the top:

Harman Kardon door tweeter speaker corner of window

See the metal clip just north of my thumb in this picture to the left?  That is what holds this triangular plastic assembly on.  Then you can unhook the plastic connector that connects the speaker wires to the Range Rover, and set this assembly to the side somewhere where it won't get crunched.

 

Step 4. Remove the door panel. Here is what the door panel looks like removed, from the backside:

Range Rover door panel removed, back side view

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It has clips that plug into the Range Rover's door, and hangers that hang over the door at the top.  Look at these pictures showing the white protruding clip coming out the back of the door panel, and the galvanized or gray looking metal hangers:

Range Rover door panel clipRange Rover door panel hangers

You need to start at the bottom of the door panel, and use a forked pry bar to pry each white clip loose.  Make sure you get close to each white clip as you pry, so that you do not apply undue strain on the door panel itself.  Once all the white clips are pried / popped out, you can lift the whole door panel up so that its hangers become free of the door, and set the whole inside door panel assembly aside.

Ah, now we almost have access to the inside of the door of the Land Rover Range Rover. 

 

Step 5. We need to remove the black foam moisture / sound barrier piece, preferably without damaging it.  It is attached by a black putty adhesive that stays soft.Range Rover door moisture barrier, sound barrier seal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See the black gunk in lines in the pictures below?  This is what stays on the door after removing the black foam barrier.  Some also stays on the foam barrier.

Range Rover door lock pullRange Rover inside of door

The best way to remove the barrier without damaging it seems to be to use an xacto type hobby knife that is basically a long thin retractable razor blade.  The blade is thin enough to be flexible so you can kind of edge it along the door while cutting or slicing thru the black adhesive.

xacto knife for removing adhesive on door barriercutting the barrier away from the adhesive

Going slowly, you can slowly slice thru the soft adhesive and pull the barrier away from the door.  Go too fast and not carefully and you will discover the barrier foam sheeting tears very easily. 

adhesive around door latch pull

 

The adhesive is applied all along the perimeter of the inside of the barrier even around the door latch pull area.

 

 

 

 

 

Range Rover door outstationRange Rover door speaker and door amplifier

Step 5b.  You will have to unscrew the door outstation, and the door speaker and amplifier, as they are attached on the outside of the barrier.

 

 

 

After unscrewing the door outstation, door speaker, and the door amplifier from the door, unclip their associated plastic wire connectors, and set them to the side. 

Then continue to remove the foam sheeting from the adhesive, until you can completely remove it and set it aside as below.

liner removed from range rover door

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Now we have full access to the inside of the door, such that we can inspect the window regulator:

range rover door inside exposed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The window regulator itself, a new one, is shown below right.  brand new Range Rover window regulatorAbove you can see it installed in the door. 

 

The black unit on the installed window regulator is the window motor.  It is featured in the photo below.

The motor sits mostly on the side facing us, but is attached via star drive type screws on the other side of the window regulator, facing away from us.  So to replace the window motor, we need to remove the window regulator.

Range Rover P38 window motor

 

 

In this case, our window motor is good, we just need to remove the existing window regulator in order to repair or replace it. 

 

Another shot of the window motor:

Range Rover P38 window regulator close-up

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 6. Now for the fun stuff -- the window regulator is attached to the door via four rivets.  It is also attached to the railing that holds the window itself, and we need to deal with that.  First we need to lower the window so that we can detach 2 clips holding the window regulator ball joints in to the window bottom railing.

window Range Rover down 2 thirds

To the left you can see what I mean by the window bottom railing - there are 2 gold colored rails that attach to the bottom of the window glass.  The end of the regulator arms have a ball joint that attaches into plastic inserts that then move back and forth in the gold rail tracks.  The arms can scissor open and closed more thus pushing the window glass up and down.  We want to disconnect the glass from the regulator first.  We will disconnect the ball joints attaching the window regulators two arms to the rails attached to the bottom of the window glass, and then you might need a helper to lift the glass once it is loose from the regulator. 

Range Rover P38 repair helpers

My expert Range Rover repair helpers were otherwise busy working in the back of my Range Rover, so I kind of just managed it by myself with some kind of wild arm gyrations and advanced Twister moves.

right side window bottom rail range rover

 

 

In the photo on the left, you can see the clip that you pull out to remove -- it is the clip that holds the ball in the ball joint.

  You can then pull the end of the regulator straight out towards you to pull the ball out its joint in the blue square plastic piece, leaving the blue square plastic runner piece still in the gold colored track.

left side bottom window rail at window regulator, Range Rover P38

On the left side facing the inside of the door (photo to right), the pin is removed by pulling it straight down, and then you can pull straight out from the door to unseat the ball from its joint in the blue plastic square runner.

 

Once both ends of the window regulator are detached from the window bottom rails, carefully raise the window to the very top, and use masking tape to hold it in a full up position.  As mentioned before, a helper is useful for this, but it can be done by one person who is a semi-professional contortionist.

Window taped all the way up on Range Rover door

As you can see, I prefer pretty blue tape, as chosen by my helpers, but even plain old brown masking tape will work perfectly well.

Now to remove the four rivets holding the window regulator to the door.  This must be done by drilling them out.  Use a drill bit with a diameter slightly larger then the hole in the middle of the rivets, and hold the drill at about a 45 degree angle.  drilling out window regulator rivets

 

 

The angle shown in the picture to the right is not really enough, but the drill bit sizing is about right on.  The rivet shown on the right is the 4th rivet not shown in the next picture.

 

 

In the picture below, the locations of three of the rivets that are not shown in the picture above are marked with more of my expertly drawn arrows.  Note there is another rivet there that you should NOT drill out.Range Rover window regulator rivet locations

 

 

So drill out all four of those rivets that are indicated and that are actually holding the regulator to the door.  Then disconnect the plastic connector attaching the door wiring to the window motor, and then you can remove the window regulator from the Range Rover's door.

drilled out rivet from Range Rover window regulator

 

 

To the left, a rivet drilled out.

 

 

 

 

 

 

 

 

 

Now we can inspect the Range Rover's window regulator, and see if it can be repaired, or if it should it be replaced.  In general, you should just replace it with a brand new window regulator.  Since it takes so long to get into the door, it is just not worth it to to install a window regulator that is not in perfect flawless condition. 

broken teeth on Range Rover window regulator

 

However, if you are on a super tight budget, you may be able to repair broken teeth, as we see my Range Rover's window regulator has. 

A few teeth, as here, can be repaired if you are handy at welding, lots of broken or worn teeth and you should just replace it.  Really, just save up your cash, and replace the old window regulator with a new one period.

 

 

 

 

 

 

 

 

 

 

 

 

With this window regulator, broken teeth were not the only problem.  The root cause probably is that the point in the circle arrow position (shown in below right photo) had loosened (bowing outwards from the main body of the regulator), such that it did not hold the half circle arm close to the rest of the window regulator, allowing it to bow out some and flex and thus damage the teeth.damaged Range Rover window regulator  Kind of a slightly poor design I think.  But then again, I do not have any ideas for a better design.

The photo to the right also shows the 3 screws holding the window motor to the window regulator.  If your Range Rover's window motor is good, remove it now from the window regulator by removing those three screws.  Then you can similarly install it on the new replacement window regulator.

damaged range rover window regulator, too much play

 

Here you can see how there is too much play in the part of the window regulator that holds the semi-circle part close to the main body of the window regulator.

 

 

applying grease to window regulator

 

Apply a very thin coat of grease to the new regulator at the action points, and to the inside of the gold rails.

 

 

 

 

replaced rivets with screws on window regulator

 

Installation is reverse of removal, but you might want to use appropriately sized nuts, washers, and bolts (shown to left) instead of rivets, to make removal easier in case you ever have to do it again.  Hopefully not, knock on wood, but this is also a good solution if you do not own a rivet gun.

So attach the window regulator to the door of the Range Rover, then with a helper, lower the window glass and attach the window regulator to the rails at the bottom of the glass - do this by popping the balls into their sockets, and replacing the retaining pins.  Don't forget to hook the window motor back up to its wiring harness. 

Now test.  Run the window up and down, make sure it is going smoothly.  On mine, I skipped this step, and I now regret it.  The window bottoms out and makes a clunk noise when I roll it all the way down.  Likely, it needs an extremely slight adjustment in how I attached the screws so that it could not quite bottom out.  We are talking maybe 1/20 or 1/10 of an inch adjustment of the window regulator upwards.  But check it now, as you do not want to have to come back in later.

Replace the moisture / sound barrier foam sheeting.  You should not need new adhesive, the existing adhesive should still work fine. Then screw the speaker and amplifier back on.  Screw the door outstation back on.  Re-plug the three wiring harness leads back in.  Install the door panel back on, then the corner tweeter speaker.  Enjoy a working Range Rover P38 window again!

Note:  This article is intended to be helpful, but I take no responsibility if I am giving bad information.  Use this information at your own risk.

If you do not want to do-it-yourself, consider contacting one of the Range Rover specialty repair shops we list here at Land Rover Geeks.  I could not have done this job without some expert guidance from the excellent Land Rover mechanics at Falconworks Land Rover repair in Tucson, AZ.  Note while they gave me some guidance, I am solely responsible for any errors in the guide above.

Type: 
Written w/ photos
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I purchased an "Electric Life" regulator from my LR Specialist which they recommended, their are 3 types available in Australia, OEM @ $395.00, the Electric Life @ @ $195.00 and a Chinese brand @ $80.00. The OEM was out of stock and the Chinese brand has a very very limited life span, my LR specialist suggests 80-90% failure rate, buyer beware.

The$195.00 unit I purchased appears well made, I check the position of all holes prior to starting work and all looked good, the only hiccup was the spacers where the motor mounts on, the holes were to small for the weird looking screws so I just had to drill them out with a 6.5mm drill. A word of caution here, hold the spacers with vice grips as the drill will catch and spin the spacers or flick the drill around.

Many many thanks to Dave without your fantastic guide I would not have tackled this job, to anyone who are going to do the job, read Dave's instructions, study the the photos, take your time and save a lot in dealer labour charges.

Brian
Brisbane, Australia

 
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Great step by step article. How long did it take you to complete the repair?

 
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Wow! This is THE standard for "How to" with pictures

 
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Top drawer mate,well executed, step by step brain dead stuff made simple.You helped a lot these instructions could help a monkey well done.Back to the zoo for me.
The jock

 
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Brilliant. Thank you.

 
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Only thing I do not see is how to set the window. In my experience I learned that all you need to do is open and close the window fully 2 times.

 
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Once again a good samaritan comes to the rescue - thank you for your time, expertise and attention to detail - if you ever come our way there will always be room at our inn for you - from The West of Ireland --post comment if you want the address anytime !!!

 
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oh my god!!!!! Thank you thank you thank you...it made a terrible job into something rather simple. Thank you again!!!!

 
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Good job...huge help. Karma, you helped alot of people and now something great will come your way.
Thnx
Sebastian

 
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This is great!! What a help, thx.

 
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..recently some noise appear inside mu RR left door (sound like a window touching metal part), and its always there when car goes over non smooth road (sort of vibrations)..this guide really helps me a lot, because i was really wondering how to open door panel without damaging a thing..thanks a lot..

 
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Well done and thanks for the guidance. Your guide goes above the shop manual in ways only a shade tree mechanic like me can appreciate. Thanks again.

 
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Thanks a lot! Took the guess work out of the job. Very thorough.

 
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I own a 2002 Range Rover. I'm having problems with the security system. I think it is due to the passnger inside front door lock. The button won't go up and down. Your information will save me time when I attemt to remove the door panel. Do you think the problem could be electrical or the lock unit? I don't think the security system will ever work right until I fix the latch. Please reply, thank you.. Mel

 
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This article was excellent. It prepared me well - thank you! Couple things: that adhesive is STICKY, so if for some reason you're not going to get the whole job done (or it's windy) you can cover the adhesive with wax paper to keep other things from sticking to it. The plastic hold-downs by the speakers simply pop out if you squeeze them from the back, making it really easy to re-use them. Continuing on the excellent suggestion of testing before re-assembly; test everything as you go; window, speakers, etc, to ensure it's all okay. Don't leave the speakers on the whole time though - battery!

 
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Just what I was looking for! Thank you very much.

 
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I miei più vivi complimenti per la spiegazione molto precisa e il dettaglio delle foto. Veramente un ottimo servizio. Grazie ! Thank You !!

 
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Thank very much for all your pictures, it save me a lot of time

 
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Great DIY article! Just what I needed to get started. Thanks.!!

 
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hey this is a great guide, luckily my 2001 RR doesn't have this problem YET. Perhaps you can do one on how to fix the problem of the tailgate not opening

 
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Wonderful ! Thanks a lot from France !!!

 

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